NETObserve Review

The First "Non-Review"

Submitted by Sterling on Mon, 2009-03-30 17:34.
Author's Product Rating:
Ease of Use: 
Effectiveness: 
Help/Support: 
The lowest price: 46.71$
You can buy it at RegNow for that price.
Pros:
At this point the only "Pro" that I can think of is for the company.
Cons:
Potential Trojan Virus; Multiple locations registered; poor BBB rating; No official support department...these do not paint a good picture.
Review:

I thought this would be an interesting tool to use so I decided to give it a go. I am a former IT Manger and I've worked part-time for a Private Investigator. After a brief search, I discovered the following about EXPLOREANYWHERE.COM =

I do not recommend this program and here is why ->
a) DOWNLOADING
Upon downloading, my Anti Virus software (AVAST) halted the procedure warning me of a Trojan virus. Do to the nature of the program (recording the on-line activity of others) I considered this to be a False-Positive. But just to be sure I did some checking.

a) LOCATIONS
The 'about' section claims they are in BOSTON, yet the website information is registered to a BRYAN HAMMOND in NEW HAMPSHIRE.
The LinkedIn information of BRYAN HAMMOND gives a COLORADO location.

c) BBB
The BBB has two listings for "Explore Anywhere", each in a different state, with different contact names. Both have a BBC rating of 'F' =

BBB Rating

Based on BBB files, this business has a BBB Rating of F.
Reasons for this rating include:

* Number of complaints filed against business.
* Failure to respond to complaints filed against business.
* Number of complaints filed against business that were not resolved.
* Number of serious complaints filed against business.

d) WIKI
The wiki slanders it pretty good, claiming that there is no humnan contact with the company regarding Billing/Support/Sales.
The wiki also claims that the company will continue to bill your credit card without approval, and does not halt automatic billing/payment.

e) SUPPORT
"Support" is said to be performed by "liveperson.com" which has nothing to do with Explore Anywhere. LIVEPERSON is similar to eOpinions & About.com as it is a site where 'experts' are registered there to answer various questions. Liveperson has a company registration in NYC, with all Contact information in Israel.

f) OTHER DOWNLOAD SITES
I have also referenced other locations where this software is located. Some have it, some have removed it, and some have removed it with a disclaimer that the software is infected with a virus.

Conclusion:

I intend to avoid it like the plague.